Terms of Service Every exhaust system is built to order, please allow up to 30 days for a complete build and up to 2 days to package and ship out. Systems that do not charge shipping at the time of order will require a shipping charge after built, packaged and weighed properly. Warranty We warranty the physical product and the sound. If for any reason you don’t like the sound of your exhaust system, for example; if it’s too loud, too quiet, too raspy, or anything else. We will replace the system. If the swap is for another system of equal value the swap is free of charge. If we swap it for a more expensive system you just have to pay the balance. This swap only applies if you send us back the system that you don’t like. You have to pay shipping for getting the old system back to us, and you have to pay shipping for getting the new system to you. We also warranty the physical product. The way the warranty is honored depends on how the product broke. If the product breaks due to your negligence, we will fix or replace FREE. This includes everything possible. For example, if you go rock crawling and use our exhaust system as a skid plate and it cracks, it’s covered. If you jump your truck over your buddy’s truck and land on his truck Grave Digger style, it’s covered. Everything conceivable is covered. You just have to send back the old system and it’s covered. You will need to pay shipping to get the broken system to us. And pay shipping to get the repaired/new system back to you. Another way that we warranty the physical product would cover workmanship. If there is a missing weld, a cracked weld, a broken hanger, etc. It’s covered. We will either repair or replace for free. This repair shall take place at a local exhaust at My cost, or shipped back for BAmufflers to repair. If the repair is such that a local shop could make the repair, but there are none available, then the customer shall be responsible for shipping back to BAmufflers. If the repair is such that BAmufflers should do it, then BAmufflers shall pay return shipping only (back to customer after repair is performed) either way the customer is responsible for shipping the system to BAmufflers. These warranties only cover the product, no labor to install or remove product shall be covered. Repair or replace is at BAmufflers discretion. Local exhaust or send back to BAmufflers shall be at BAmufflers discretion. If local exhaust shop repairs costs are unreasonable the above shipping terms apply. What is considered unreasonable is at the sole discretion of BAmufflers. Shipping Every exhaust system is built to order, please allow up to 30 days for a complete build and up to 2 days to package and ship out. Systems that do not charge shipping at the time of order will require a shipping charge after built, packaged and weighed properly. All exhaust deliveries to the United States will be made by Fedex. You will be quoted the shipping cost and presented with delivery options at the time of checkout. See our shipping calculator for estimated shipping quotes before ordering. Discounted systems may require a flat rate shipping cost. Outside the United States, shipping options displayed on this website are estimated only. If this website is unable to automatically estimate shipping to your country, shipping will be estimated upon order receipt. All shipments automatically ship without shipping insurance. Contact us by phone at 760-877-4234 to arrange shipping insurance if so desired. Any discrepancies or damage must be reported within 24 hours of delivery date. Contact our Customer Service department and be prepared to provide photos and tracking information. For additional questions, please contact our Customer Service department.